Contact Us

We are always available to assist you! Since it’s beginning Caitec has been dedicated to merchandise leadership and superior customer service. We do all that we can to make ordering from us convenient and enjoyable. If you have any questions, please use one of the following:

Call Us:

9 am – 5 pm, EST Monday thru Friday, Toll Free 1 888 338 2473

Please call a Customer Service Representative for any of the following:

* To order by phone

* To check the status of your order

* For questions regarding one of our products

* For help selecting the right product for your pet

Email Us:

If you prefer to reach us via email for product related questions or your order, please use the quick form below or send your questions to CustomerService@caitec.com